Guys, I have looked and looked and I can't seem to find an active WinCustomize subscriptions for me.
Hi Jim! I came up with this link:
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14/create/10139
Choose "Ask a question" and a dropdown form should appear where you can fill out your question. Keep track of your ticket number (basj always says that. ).
I hope that's the right link, bud.
Mine is listed on my Stardock account page, under the WinCustomize tab.
Edit..
On My Downloads Page.
I suppose what is confusing me is that I have 3 Stardock accounts...lol. At one point I was using ObjDesktop on multiple PCs.
Ok, I found subs under DXDesigner1 and PuterDudeJim. Both expired. There's not one listed under PuterDudeJim1
Was also trying to find the subscriber skins, which may not exist anymore.
If your subscription is active, you will find them here.
I must have an active sub. Not getting ads, and no download limits. But that doesn't show in my dropdown, Elvee
Nor in mine.
Subscriber skins/purchased skins should appear in the Wincustomze tab here:
https://store.stardock.com/myaccount/products
There are two ways to get unlimited downloads at Wincustomize. One is a Wincustomize subscription and the other having a running subscription to a Stardock product. The subscriber skins have never been available from the store like all other purchases, only from the drop down menu linking to your WC profile.
If you have a valid Wincustomize sub, you can find it under the Wincustomize tab on your products page https://store.stardock.com/myaccount/products
Your image is what mine looks like on all 3 accounts. I guess I need to figure out what account I'm gonna keep for stardock, and renew the WC sub on that same acct.
Let the other 2 accounts go.
I have more purchases on the PuterDudeJim at aol account, so I should continue that one for both WC and Stardock.
Maybe Support can transfer all your purchases into the one account you choose, Jim. Try using the link in reply #1.
Also, there's this:
If you have access to both email accounts, you can merge your registrations here:
https://www.stardock.com/accounts/registrations/
If you do not have access to both accounts, we will need information for both accounts such as one of the following:
Order numbers associated with each account
The full physical address associated with the account
Click here to submit them."
You can combine 2, and then the third after combining the first two, but you might wat to ask Jazlan about that.
To ensure everything goes right, I would suggest a support ticket with all information available. There may be issues with karma though, from what I have seen from other merges. I think karma is not transferred from one account to another.
That would be correct...and it happened to RnD in the past.
Life kinda got in my way.......I'll be back......
Hope things go better, bud.