Just my thoughts....
Can't!
Published on May 1, 2019 By RedneckDude In DeskScapes

Guys, support, I simply just can't run the new DS 10.  My main monitor blurs every time I change a WB skin  primary screen only, the other 2 stay fine.   If I'm not running a Dream, all 3 screens go black when loading a WB.  None of this happened before going to the DS beta 3, then the relese.

 

Honestly, I dunno if it's DS or WB.


Comments (Page 5)
5 PagesFirst 3 4 5 
on Jun 11, 2019

sdRohan

Quoting S J N,

I have done everything suggested. How many times must I uninstall, purge, and reinstall? My count is at least 6.



Have you done a clean boot?

https://forums.stardock.com/485954/deskscapes-support-faq#cleanboot

Sean Drohan
Stardock Support Manager

Yes, several times. like I said at I have done EVERYTHING suggested at the very least 6 times, frankly I've lost count. This is with a brand new hard drive that I replaced 3 weeks ago.

Have been a member since 2001, so I am familiar with all the programs I have been using for that length of time except for now with DS 10.

on Jun 23, 2019

Started DS and no dreams are working. Uninstalled and purged, rebooted, reinstalled and rebooted.

Dreams not working. Help, please.

on Jun 23, 2019


Started DS and no dreams are working. Uninstalled and purged, rebooted, reinstalled and rebooted.

Dreams not working. Help, please.

Hello

Would you Please try a Clean Boot:https://forums.stardock.com/485954/deskscapes-support-faq#cleanboot

test and report back please.

 

 

AzDude
Stardock Community Assistant

on Jun 23, 2019

No change.

on Jun 23, 2019

Hello,

Sorry to hear you are having issues.

What version of windows ( use winver.exe )

are you loading all on C drive?

 

 


AzDude
Stardock Community Assistant

on Jun 23, 2019

Hello,

Sorry to hear you are having issues.

What version of windows ( use winver.exe )

are you loading all on C drive?

Do the Purge again  https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

make sure your AV software is shut down before installing .

 

 


AzDude
Stardock Community Assistant

on Jun 23, 2019

Windows 7 Ultimate 6.1 build 6701:service pack 1

on Jun 23, 2019

Still the same.


DeskScapes appears to be activated on this PC
DeskScapes engine appears to be running

(Generic PnP Monitor) 1 is attached to Intel(R) HD Graphics Family

Deskscape.dll               2019/05/07 13:00:37
Deskscapes.dll                2019/05/01 13:12:52
DreamControl32.dll              2019/05/01 13:12:54
DeskscapesConfig.exe               2019/05/07 13:00:09
UI\Deskscape.dll             2019/05/01 13:12:26
UI\DeskscapesVideo.dll      2019/05/01 13:12:54
DreamTasks.exe                2019/05/01 13:12:29
DeskscapesVideo.dll           2019/05/01 13:12:22

on Jun 23, 2019

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

on Jun 30, 2019

Great. Now I'll have to wait until Stardock's Vacation is over. I'll go back to beta 1 where dreams did work. Videos, mp4. did work also.

on Jul 01, 2019

SJN,

Neil, the lead dev for DS, ask you a question on May 18th but you never answered.

Neil Banfield

If you get no preview on video files it usually means you lack video decoders for those files.

Does explorer show a preview image if you go to that folder?

Also, and purely out of curiosity, is Windows 10 at all in your near future?

Sean Drohan
Stardock Support Manager

on Jul 01, 2019

Yes, Image is shown in explorer folder when in thumbnail mode. I have Klite codecs full pack installed. I reinstalled Beta 1 as I said, preview is still not shown but Dreams show and work. Just videos don't show in DS.

5 PagesFirst 3 4 5