Just my thoughts....
Explorer too.
Published on February 19, 2020 By RedneckDude In Stardock Support General

I just had a Fences/Explorer crash.  Upon reopening fences, I saw all my icons except a portal was missing, and quick hide wasn't working.  Then, I opened Fences from the all programs menu and I got this.

 

After a reboot all is well, but what happened?

 


Comments
on Feb 19, 2020

Hello Jim,
Sorry to hear you are having issues. Need more details.

1) Is the issue happened randomly? Is it happen when you apply/change new setting ie theme / wallpapers? Any more details?

2) Can the issue resolve by just restarting Explorer.exe?

3) While you at it please post your Windows 10 version numbers.

Thanks

Basj,
Stardock Community Assistant.

on Feb 19, 2020

1.  I was just skyping with Tom and it happened.

 

2.  No.

 

3.    

on Feb 19, 2020

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

on Feb 20, 2020

RND,

Just so I am clear, you had a Fences / Explorer crash for an unknown reason (uncommon I trust) - had an issue with Fences on trying to start it- and a reboot fixed everything - is that correct?

Have you been able to reproduce it since?

Sean Drohan
Stardock Support Manager

on Feb 20, 2020

Correct, Sean, and no, can't reproduce. So far it was a one off. Nothing else was going on. I was chatting with Tom and Don on Skype is the only other thing, idle PC other than that.